Privacy Promises

Our Privacy Promise 

We realize you have a choice in the companies with which you do business. When you choose Swan Energy, Inc., you are giving us the chance to serve you to the best of our ability. We are dedicated to this responsibility and make it our top priority to keep safe your personal information with these three core policies.

1.  Your information is protected in all forms. This includes intrusion detection software and industry-leading virus protection; specific security procedures for all staff to follow; and physical security at our brick-and-mortar locations.

2. Your information is always treated with confidentiality. Everyone from our own employees to any companies we do business with is contractually obligated to only disclose your member information when appropriate and approved for business processes.

3. We never sell your information. It is only shared outside of Swan Energy in ways permitted by law for normal business processes.

 

FAQ:

What information does Swan Energy, Inc. collect?

 The personal information we collect depends on the products and services you choose to use. The personal information can include:

  • Your Full name
  • Phone number 
  • Mailing Address
  • Email Address
  • Yearly Household Income

 

Why does Swan Energy, Inc. collect this information?

Swan Energy must share your personal information in order to run its daily business. For instance, we use third-party companies to send physical mail and email to our customers and potential customers. Thus, these companies need access to customers' names and addresses. The federal law gives you as a consumer the right to limit some of the information shared. 

 In the following section, we break down why we share your personal information 

 

What information does Swan Energy, Inc. collect?

Reasons we share your personal information

 

Does Swan Energy, Inc share?

 

Can you limit this sharing?

Everyday business —
These include the maintenance of accounts, legal actions, and processing transactions.

Yes

No

For marketing —
We offer products and services provided or endorsed by Swan Energy, Inc.

Yes

No

Joint marketing 
We share information with other companies to market their services or products. 

No

Information is not shared by Swan Energy

The everyday business of the Swan Energy, Inc family of companies
Including information about personalized Swan Energy, Inc. transactions and experiences

Yes

No

For non-Swan Energy, Inc. partners to market services or products to you

No

Information is not shared by Swan Energy

 

Want more information on sharing?

Email: info@swanenergyinc.com

Phone: (866) 539-0860

Questions?

Call (866) 539-0860 and ask to speak to a representative.

 

Who We Are

Who is providing this notice?

Swan Energy, Inc. and its family of companies, including companies identified with the Swan Energy, Inc. name and logo.

 

What we do

How does Swan Energy, Inc. protect my personal information?

We implement security strategies and measures in compliance with federal law. This includes physical security as well as processes that must be adhered to by our staff and partners, and world-class cybersecurity.  

How does Swan Energy, Inc. collect my personal information?

Your personal information is collected during the following processes: 

  • You voluntarily share your information through marketing or advertising campaigns including opt-in emails, surveys, polls, etc. 
  • You apply and become a Swan Energy partner.
  • We pull information on you from other sources, such as credit bureaus and affiliates, during the vetting process of you becoming a member.

Why can't I stop all sharing?

Federal laws dictate that some information must be shared between businesses. You can only limit: 

  • Information about your credit score and insurability among affiliated companies.
  • Sharing of information with affiliates for marketing purposes.
  • Sharing of information with non-affiliates for marketing purposes.

 

Definitions

Swan Energy, Inc. family of companies (affiliates)

Companies owned or controlled by Swan Energy, Inc. They can be financial and nonfinancial companies in the Swan Energy, Inc. family of companies.

Swan Energy, Inc. manages companies and partnerships in oil and gas, trucking and disposal, and mining.

 

Non-Swan Energy, Inc. companies (nonaffiliates)

Companies not related to Swan Energy, Inc. by common ownership or control. They can be financial and nonfinancial companies.

Swan Energy, Inc. does not share with non-Swan Energy, Inc. companies for marketing purposes.

 

Other useful information

For Nevada Residents. Nevada law requires that you be made aware of your right to be placed that we placed on our do-not-call list. Please call (866) 539-0860 if you do not wish to receive sales calls from Swan Energy, Inc.  

If you would like more information, send us an email by clicking the Contact Us link on our websites at swanenergyinc.com.

You may also contact: Bureau of Consumer Protection Office of the Nevada Attorney General, 555 E. Washington Ave., Ste. 3900, Las Vegas, NV 89101, call 1-702-486-3132 or Email: BCPINFO@ag.state.nv.us.

For Vermont Residents: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information or financial information to nonaffiliated third parties to market to you, other than as permitted by Vermont Law unless so authorized.

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